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If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Saiko Studio is not responsible for any unexpected shipping delays due to bad weather, natural disasters, or clearance delays. The best thing to do in situations like this would be to directly contact the courier company with the provided tracking number to receive updates.
Custom duties/taxes/charges can be charged once the parcel reaches its destination country– Saiko Studio is not responsible for these charges and we are not aware of what these charges would be for each destination country, if applicable. We would recommend contacting your local custom office to inquire about what these rates would be for parcels being shipping from India to your country of residence.
For any failed attempts of delivery pertaining to an incorrect address, multiple failed attempts to reach you, or refusal to pay customs fees - Saiko Studio does not take responsibility for shipping fees pertaining to the return shipment of your order. If your order is returned to us and it is to be sent to you again, you will have to pay the shipping fees once again.